Frequently Asked Questions

With the help of our customer care team, you may terminate your reservation over the phone. Call us at 8448443381, we're open 24x7.
In accordance with our increased security procedures, Hotel Vendors ask you to show the photo identity proof approved by the government at check-in with your address and your companion(s) (if any). Foreign citizens must submit their valid Passport and Visa. Indian nationals may present one of these, which is mandatory: Passport, Driving License, Voter ID card, Aadhar Card.
Sure, Hotel Vendors will take care of your luggage. If your room is not prepared at check-in or if you check out early. Hotel Vendors will store your luggage on your check-in and check-out days free of charge.
Once you've arranged your trip. They sometimes have the availability of the last minute, but usually the earlier you book, the better the room rate.
There are a variety of offers on our site that are cheaper than the official rate, but there are some limitations.
Yes, we use the SSL protocol, so all website bookings are protected.
We accept Visa, MasterCard, Credit card, Net banking.
Normally one additional bed is available for one child at a small extra cost. Please note, though, that this possibility depends on the policy and availability of each hotel. We suggest checking the hotel's overview / detail page or send an email to customercare@triizza.com.
Through clicking on the room name, you can find information about breakfast, taxes and room amenities once you have accessed the availability for a specific hotel for the specified dates.
We offer the best possible rates for the dates of your visit. The discounts are already included, so no other discount on the verified cost is available.
The most common reason for not getting a confirmation email is typing your email address incorrectly. Therefore, please double check your email address before finalizing your reservation. We have found that our confirmation email can end up in your "spam folder" in some cases. If you do not receive an email after making a reservation, please send an email to customercare@triizza.com with your reservation number and details.
Sadly, a hotel cannot be reserved for the use of the day. One night is the minimum that can be booked via our website.
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